Who sends messages
SMS and text messages are sent by ArchiHQ Inc., located at 653 West Edgar Rd #1109, Linden, NJ 07036. Our messaging phone number is +1 (908) 488-1717. You can reach us at contact@archihq.ai for any questions about our SMS program.
Marketing messages
If you opt in to marketing messages, you may receive texts about new ArchiHQ services, promotions, special offers, AI consulting updates, and content from ArchiHQ. Marketing messages are only sent if you separately and explicitly consent by checking the marketing consent checkbox on our forms. This checkbox is optional and is never pre-checked. You are not required to consent to marketing messages as a condition of purchasing any service or using any feature of ArchiHQ. Message frequency varies and depends on current promotions and updates. Message and data rates may apply. Your carrier's standard messaging rates apply.
Non-marketing messages (transactional)
If you opt in to non-marketing messages, you may receive texts related to your active engagement with ArchiHQ, including: project status updates, appointment confirmations, delivery notifications, account alerts, and customer service responses. These messages are sent only when directly related to a service you have requested or an engagement you have with ArchiHQ. Message frequency varies based on your active projects and account activity. Message and data rates may apply. Your carrier's standard messaging rates apply.
How to opt out
You can opt out of all SMS messages at any time by replying STOP to any message you receive from us. You will receive a single confirmation message confirming your opt-out. No further messages will be sent after that confirmation. You may also opt out by emailing contact@archihq.ai or calling +1 (908) 488-1717 and requesting removal from our SMS program. Opting out of SMS does not affect your account, subscriptions, or access to ArchiHQ services.
How to get help
For assistance with our SMS program, reply HELP to any message you receive from us. You can also contact us directly at contact@archihq.ai or +1 (908) 488-1717. Our support hours are Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Consent is not required for purchase
Your consent to receive SMS messages is not a condition of purchasing any product or service from ArchiHQ. You can use our website, app, consulting services, and all other features without opting in to SMS. The SMS consent checkboxes on our forms are always optional and never required to submit a form or complete a transaction.
No sharing of mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number is used solely by ArchiHQ to send the messages you have consented to receive. We do not sell, rent, or lease your mobile phone number or SMS consent data to any third party.
Carrier disclaimer
Carriers (including but not limited to AT&T, Verizon, T-Mobile, and Sprint) are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your wireless carrier. ArchiHQ is not responsible for messages that are not delivered due to carrier network issues, device incompatibility, or other factors outside our control.
Age requirement
You must be 18 years of age or older to consent to receive SMS messages from ArchiHQ. By opting in to our SMS program, you confirm that you are at least 18 years old.
Data and privacy
We collect your phone number and consent preferences when you opt in. We retain this information for the duration of your engagement plus 30 days after opt-out for compliance documentation. For complete details on how we handle your data, please review our Privacy Policy at https://archihq.ai/privacy.
Changes to this policy
We may update this SMS consent policy. Material changes will be announced by email or text message at least 14 days before they take effect. Continued participation in our SMS program after the effective date constitutes acceptance of the updated policy.
Questions about SMS? Contact us or review our Privacy Policy and Terms of Service.