AI Customer Service
Trained on your policies, products, and brand voice. Resolves 60–80% of tickets without a human. Hands off cleanly when it can't.
AI consulting for DTC and Shopify brands
Customer service that answers in seconds. Product pages that convert. AI agents that triage every ticket before a human touches it.
What we build
Trained on your policies, products, and brand voice. Resolves 60–80% of tickets without a human. Hands off cleanly when it can't.
Voice-note features + AI writes optimized descriptions, alt text, and meta. Bulk-publish to Shopify / Woo / BigCommerce.
Abandoned cart, post-purchase, win-back — AI writes flows in your voice. Tested and tweaked weekly.
Revenue, AOV, refund rate, top SKUs, ad ROAS. Live. Daily AI summary with anomalies flagged.
Post-purchase AI conversation captures reviews, photos, and testimonials. Publishes the good ones automatically.
AI forecasts demand by SKU and drafts POs. You approve. Fewer stockouts. Less dead stock.
70%
tickets self-resolved
+22%
abandoned-cart recovery
48hr
delivery
$1,500
starting price
Case study
Challenge
An 8-figure DTC brand had 600+ daily tickets and a 4-person CX team drowning in 24-hour response times.
Solution
AI agent trained on policies, products, and historical resolutions. Tiered escalation. Human review on every flagged ticket.
Result
First-response time dropped to 90 seconds. 72% of tickets resolved without human touch. CSAT up 18 points.
"We stopped hiring and started shipping. The team finally has time to talk to actual VIPs."
90 sec
first response
72%
auto-resolved
+18 pts
CSAT
How it works
Step 1
Voice note or text. 2 minutes. No call needed.
Step 2
1-page brief. What we build, why, how long. You approve.
Step 3
Working software in 24 to 48 hours. You own the code.
Starting at $1,500. 48-hour delivery. You own everything.
FAQ
Yes. Direct integrations for the top 5 platforms. Klaviyo, Gorgias, Zendesk, Postscript, and Attentive all supported.
We train on your past 500–2,000 tickets, your help docs, and your social posts. You review the first week of responses, we tune from there.
AI follows your policy exactly — auto-approves what matches, escalates edge cases. You set the rules.
Yes. We've shipped clients in English, Spanish, French, German, and Portuguese.