ArchiHQ

AI consulting for DTC and Shopify brands

AI Consulting for E-commerce.

Customer service that answers in seconds. Product pages that convert. AI agents that triage every ticket before a human touches it.

What we build

What we build for E-commerce.

AI Customer Service

Trained on your policies, products, and brand voice. Resolves 60–80% of tickets without a human. Hands off cleanly when it can't.

Product Description Engine

Voice-note features + AI writes optimized descriptions, alt text, and meta. Bulk-publish to Shopify / Woo / BigCommerce.

Email & SMS Drip

Abandoned cart, post-purchase, win-back — AI writes flows in your voice. Tested and tweaked weekly.

Brand Dashboard

Revenue, AOV, refund rate, top SKUs, ad ROAS. Live. Daily AI summary with anomalies flagged.

Review & UGC Collector

Post-purchase AI conversation captures reviews, photos, and testimonials. Publishes the good ones automatically.

Inventory Re-Order

AI forecasts demand by SKU and drafts POs. You approve. Fewer stockouts. Less dead stock.

70%

tickets self-resolved

+22%

abandoned-cart recovery

48hr

delivery

$1,500

starting price

Case study

Challenge → Solution → Result.

Challenge

An 8-figure DTC brand had 600+ daily tickets and a 4-person CX team drowning in 24-hour response times.

Solution

AI agent trained on policies, products, and historical resolutions. Tiered escalation. Human review on every flagged ticket.

Result

First-response time dropped to 90 seconds. 72% of tickets resolved without human touch. CSAT up 18 points.

"We stopped hiring and started shipping. The team finally has time to talk to actual VIPs."
. Head of CX, 8-figure DTC brand

90 sec

first response

72%

auto-resolved

+18 pts

CSAT

How it works

Three steps. Zero meetings.

Step 1

You talk.

Voice note or text. 2 minutes. No call needed.

Step 2

We plan.

1-page brief. What we build, why, how long. You approve.

Step 3

We ship.

Working software in 24 to 48 hours. You own the code.

FAQ

Questions about E-commerce.

Yes. Direct integrations for the top 5 platforms. Klaviyo, Gorgias, Zendesk, Postscript, and Attentive all supported.

We train on your past 500–2,000 tickets, your help docs, and your social posts. You review the first week of responses, we tune from there.

AI follows your policy exactly — auto-approves what matches, escalates edge cases. You set the rules.

Yes. We've shipped clients in English, Spanish, French, German, and Portuguese.